‘Jive 5’ Elite Winners unveiled at JiveWorld17
To wrap up this year’s JiveWorld, the closing Mainstage session last Wednesday included an amazing keynote from NASA astronaut Mark Kelly, plus the formal recognition of the ‘Jive 5’ Digital Transformation Award winners.
Prior to the Las Vegas event, a larger group of 25 winners had been announced, and this was narrowed down by the Digital Transformation Award judges to this elite ‘Jive 5‘, celebrating the outstanding work that these top organisations are doing to harness the power of Jive Software:
Excellence in Employee Engagement: Carlson Wagonlit Travel
Last year, Carlson Wagonlit Travel (CWT) implemented a strategic digital transformation plan in its quest to become the world leader in digital business travel, hotel and event management. This bold vision required an internal cultural shift to drive employee empowerment and accountability – all with an eye on improving the customer experience and fostering innovation. To support this process, CWT launched Jive in less than 45 days to over 19,000 users across nearly 50 countries. In just three months, the intranet had achieved 75 percent adoption and was transforming the company’s culture. Now, Jive’s consumer-grade experience fuels communications, conversation and collaboration in up to eight languages to break down organizational silos and increase employee engagement at CWT.
Culture of Collaboration: Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. This requires a well-connected, engaged, productive and aligned workforce. The company’s intuitive collaboration platform empowers employees to easily connect and collaborate with peers, crowd source problems and share information. Citi recently leveraged the platform to launch an internal #BeMore campaign in order to foster continuous, collaborative learning and self-driven career development across 32,000 employees in EMEA. This program helped establish a learning culture and improved employee satisfaction around opportunities to develop, grow and take on challenging assignments and experiences.
Excellence in Clinical Collaboration: Providence St. Joseph Health
Providence St. Joseph Health operates 50 hospitals, 829 physician clinics and many other health and educational services, serving communities across seven states. The health system’s collaboration hub, called WellSpot, empowers thousands of caregivers to work better across silos. Underpinned by Jive, the solution’s mobile-optimized capabilities help improve care delivery by speeding decision-making, enhancing clinical education, reducing meeting time and capturing valuable knowledge and policies across non-employed physicians, community partners and newly affiliated organizations. By using WellSpot to facilitate NICU education online, Swedish Health Services, part of the Providence St. Joseph Health family, decreased in-class time by 60 percent, and its clinical standards committee cut monthly meetings by 75 percent.
Powering Human Connection: Trane
Trane, a world leader in air conditioning systems, services and solutions, and a brand of Ingersoll Rand®, uses the Jive platform to bring together a global community of energy engineers and building technicians to increase the operational and energy efficiency of commercial and residential buildings. Trane services thousands of buildings every day to maximize building performance, and its new collaboration hub ensures that technicians onsite have quick mobile access to deep, technical knowledge and best practices. Since the company introduced the platform in 2016, its user base has quadrupled expectations, and Trane account managers and technicians have found 1.3 million more answers (a 1000 percent increase) to better serve their customers.
Jive for the Greater Good: U.S Department of Veterans Affairs
The U.S. Department of Veterans Affairs (VA) is the second-largest federal agency, with more than 365,000 employees working at more than 2,200 facilities nationwide. VA Pulse, the organization’s virtual work hub, empowers VA staff to better fulfill their important mission—changing the lives of veterans—by more easily connecting employees with valuable tools, resources and colleagues so they can make the best decisions right at the point of care. With over 110,000 community members to date, the intuitive solution is driving meaningful organizational change by breaking through silos and creating new opportunities for connection, collaboration and innovation across the VA. As a result, VA Pulse has helped improve both the accessibility and the quality of veteran care, identified and spread best practices across the organization, supported large-scale workforce development initiatives, and driven employee engagement. For example, VA Pulse hosted a ‘Diffusion of Excellence’ competition that garnered over 1,000 promising best practices in patient care, and approximately 300 ongoing implementations of ‘gold standard’ practices at 100 facilities across the country.
Nominations for the annual Jive Awards program were submitted by customers and JiveWorks community members. The panel of judges comprised industry thought leaders, previous award winners and Jive senior leadership.
Congratulations to all the winners!
[I was personally thrilled to see EMEA customer Carlson Wagonlit Travel win this year. Their quick-fire launch was the result of incredibly hard work by everyone on their team, with assistance from Jive’s own Professional Services team. The huge user adoption they’ve seen was the result of an innovative community design and launch plan, executed with great professionalism and passion. Kudos to all the team there!)